Shipping Policy

SHIPPING WITHIN CANADA & USA

Please contact us for International Shipping:

tukigems@yahoo.com

We offer free local delivery within 2-3 business days if you live within 5km of Waterloo ON.

Free shipping is available for all orders over $50 CAD.

Accepting all major credit cards & secure payment methods with Square.

Orders are shipped & tracked using Canada Post delivery.

-Flat rate shipping $6

-3-8 business days for delivery within Canada

Watch for an email with a tracking number when your order is in the queue to be shipped.

SHIPPING TO USA

via FedEx/Purolator/UPS.

Flate rate shipping $10

USA orders usually arrive within 3-10 business days.  All customs/duties are the sole responsibility of the receiver.

Watch for an email with a tracking number when your order is in the queue to be shipped.

RETURNS & EXCHANGES

14 day exchange/return or refund policy:

All items may be returned for an online credit/exchange or refund.

Please contact us within 14 days of receipt of your order, so that we can determine the best resolution as quickly as possible.

Let us know if you have any concerns with our product!

tukigems@yahoo.com